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Good Boss, Bad Boss
- How to Be the Best... and Learn from the Worst
- Narrated by: Bob Walter
- Length: 7 hrs and 9 mins
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Publisher's summary
If you are a boss who wants to do great work, what can you do about it? Good Boss, Bad Boss is devoted to answering that question. Stanford Professor Robert Sutton weaves together the best psychological and management research with compelling stories and cases to reveal the mindset and moves of the best (and worst) bosses.
This book was inspired by the deluge of emails, research, phone calls, and conversations that Dr. Sutton experienced after publishing his blockbuster best seller The No Asshole Rule. He realized that most of these stories and studies swirled around a central figure in every workplace: THE BOSS. These heart-breaking, inspiring, and sometimes funny stories taught Sutton that most bosses - and their followers - wanted a lot more than just a jerk-free workplace. They aspired to become (or work for) an all-around great boss, somebody with the skill and grit to inspire superior work, commitment, and dignity among their charges.
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Creativity, new ideas, innovation - in any age they are keys to success. Yet, as Stanford Professor Robert Sutton explains, the standard rules of business behaviour and management are precisely the opposite of what it takes to build an innovative company. We are told to hire people who will fit in; to train them extensively; and to work to instil a corporate culture in every employee. In fact, in order to foster creativity, we should hire misfits, goad them to fight and pay them to defy convention and undermine the prevailing culture.
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People Can't Drive You Crazy If You Don't Give Them the Keys
- By: Mike Bechtle
- Narrated by: Mike Bechtle
- Length: 5 hrs and 32 mins
- Unabridged
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You don't have to be controlled by difficult people! Strange as it may seem, other people are not nearly as committed to our happiness as we are. In fact, sometimes it seems like they’re on a mission to make us miserable! There’s always that one person. The one who hijacks our emotions. The one who seems to thrive on drama. If we could just “fix” that person, everything would be better. But we can’t fix other people. We can only make choices about ourselves.
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Riddles With Religious Overtones
- By Y. Martin on 05-22-13
By: Mike Bechtle
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Talking to Crazy
- How to Deal with the Irrational and Impossible People in Your Life
- By: Mark Goulston MD
- Narrated by: L. J. Ganser
- Length: 7 hrs and 8 mins
- Unabridged
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Let's face it: We all know people who are irrational. No matter how hard you try to reason with them, it never works. So what's the solution? How do you talk to someone who's out of control? What can you do with a boss who bullies, a spouse who yells, or a friend who frequently bursts into tears? In his book Just Listen, Mark Goulston shared his best-selling formula for getting through to the resistant people in your life. Now he brings his communication magic to the most difficult group of all - the downright irrational.
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Dissapointed
- By Aaron Olson on 11-04-15
By: Mark Goulston MD
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The Arsonist in the Office
- Fireproofing Your Life Against Toxic Coworkers, Bosses, Employees, and Cultures
- By: Pete Havel
- Narrated by: Pete Havel
- Length: 5 hrs and 23 mins
- Unabridged
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The Arsonist in the Office is your survival guide for enduring the toxic workplace (and toxic people) and a call to action for a bold new approach to addressing tough issues. If you have ever led an organization or participated on a team and felt completely frustrated by the sabotage of another colleague, leader, or even a client, this book is for you.
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Required Reading
- By N. M. on 06-02-21
By: Pete Havel
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Jerks at Work
- Toxic Coworkers and What to Do About Them
- By: Tessa West
- Narrated by: Kirsten Potter
- Length: 6 hrs and 26 mins
- Unabridged
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From open floor plans and Zoom calls to Slack channels, the workplace has changed a lot over the years. But there’s one thing that never changes: You’ll always encounter jerks. Jerks at Work is the definitive guide to dealing with - and ultimately breaking free from - the overbearing bosses, irritating coworkers, and all-around difficult people who make work and life miserable.
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Essential reading for navigating challenging people!
- By Jay Van Bavel on 04-14-22
By: Tessa West
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Working for You Isn't Working for Me
- The Ultimate Guide to Managing Your Boss
- By: Katherine Crowley, Kathi Elster
- Narrated by: Marguerite Gavin
- Length: 9 hrs and 14 mins
- Unabridged
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In their best-seller Working with You Is Killing Me, Katherine Crowley and Kathi Elster taught readers how to free themselves from emotional traps created by difficult colleagues. Now they apply their research and insights to the challenges of "toxic bosses." Sooner or later, we all work for someone we can't stand. When that happens, some people quit, some suffer in silence, and others cope by sulking, obsessing, avoiding, or retaliating.
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Immediate relief, better than Alka Seltzer
- By Diana on 11-27-13
By: Katherine Crowley, and others
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Rising Above a Toxic Workplace
- Taking Care of Yourself in an Unhealthy Environment
- By: Gary Chapman, Paul White, Harold Myra
- Narrated by: Wes Bleed
- Length: 4 hrs and 9 mins
- Unabridged
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In Rising Above a Toxic Workplace, you'll learn how to endure, cope, or quit if necessary. Drawing from authentic - sometimes horrific - real-life stories, authors Gary Chapman, Paul White, and Harold Myra blend their expertise to give you practical guidance, empowering insight, and realistic hope. You'll discover: how workplaces can become unhealthy and how to avoid getting wounded; what drives toxic leaders and why they are so damaging to those around them.
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Game changing
- By PJ3 on 12-28-15
By: Gary Chapman, and others
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Never Not Working
- Why the Always-On Culture Is Bad for Business—and How to Fix It
- By: Malissa Clark
- Narrated by: Lauren Pedersen
- Length: 5 hrs and 19 mins
- Unabridged
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Many workers believe that to compete with other top talent they must embrace a culture that rewards long hours and constant connection to work. Businesses and society have encouraged this by endorsing busyness, overwork, and extreme commitment as the most valued traits in workers. But more often it's an implicit contract, a buildup of organizational and cultural norms and the adoption of new technologies that increasingly make it easy to tether people to work. Either way, this workaholic behavior is unhealthy and counterproductive for workers and for organizations. It's time to fight back.
By: Malissa Clark
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Toxic Workplace Signs
- A Survival Guide How to Survive & Rise Above a Toxic Work Environment, Managing Office Politics, Toxic Personalities, Behaviors, Toxic Coworkers, Bosses, Employees, and Culture
- By: Leon Lyons
- Narrated by: Mindset Change Coach
- Length: 3 hrs and 26 mins
- Unabridged
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In Toxic Workplace Signs: A Survival Guide, you'll learn how to manage stress in a hostile work environment and protect yourself from the negative effects of office politics.
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Excellent. Highly recommended
- By Anonymous User on 05-20-24
By: Leon Lyons
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Powerful Phrases for Dealing with Difficult People
- Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
- By: Renee Evenson
- Narrated by: Jill Blackwood
- Length: 6 hrs and 53 mins
- Unabridged
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Most of us are going to work today with individuals who at times come across as incompetent, lazy, spotlight-hugging, whiny, or backstabbing. Then, tomorrow we go to work with them again and again. Like it or not, the bulk of our waking hours are spent with people at work—people who can grate on our nerves. In Powerful Phrases for Dealing with Difficult People, communications expert Renee Evenson thoroughly explains how anyone can learn how to confront head-on the difficult situations that can arise when dealing with these personalities, before they fester and spread.
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Good lessons, but lacking
- By Matthew Brandsema on 12-29-21
By: Renee Evenson
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Becoming Bulletproof
- Protect Yourself, Read People, Influence Situations, and Live Fearlessly
- By: Evy Poumpouras
- Narrated by: Evy Poumpouras
- Length: 10 hrs and 20 mins
- Unabridged
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Becoming Bulletproof means transforming yourself into a stronger, more confident, and more powerful person. Evy Poumpouras - former Secret Service agent to three presidents and one of only five women to receive the Medal of Valor - demonstrates how we can overcome our everyday fears, have difficult conversations, know who to trust and who might not have our best interests at heart, influence situations, and prepare for the unexpected. When you have become bulletproof, you are your best, most courageous, and most powerful version of you.
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Not what I had Anticipated, Much Much Better
- By Terry Goodlad on 05-02-20
By: Evy Poumpouras
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When: The Scientific Secrets of Perfect Timing
- By: Daniel H. Pink
- Narrated by: Daniel H. Pink
- Length: 5 hrs and 47 mins
- Unabridged
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Everyone knows that timing is everything. But we don't know much about timing itself. Our lives are a never-ending stream of "when" decisions: when to start a business, schedule a class, get serious about a person. Yet we make those decisions based on intuition and guesswork. Timing, it's often assumed, is an art. In When: The Scientific Secrets of Perfect Timing, Pink shows that timing is really a science.
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Fun. Enlightening. Fast Paced.
- By Wiley Brooks on 01-11-18
By: Daniel H. Pink
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What listeners say about Good Boss, Bad Boss
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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- DLLM
- 03-18-23
Useful for Educators
I listened to this at the recommendation of Jim Knight (Better Conversations), and agree with him that this is essential reading for educators.
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- Angela Gail
- 06-29-16
Affirmation!
Well written! Really enjoyed this! I previously felt like my bosses behavior was pretty typical and that I was weak or unrealistic but now I know what is more in line with how I should be treated. Thanks for writing this!!!
The only thing I would say could have been improved upon was the narration. Slightly dry.
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- Cynthia
- 01-04-15
Excelente Jefe, Mal Jefe
On Christmas Day, my new boss sent me an email asking about a 6 month old charge from a vendor. Three days earlier, he sent me an email while I was driving to a client meeting 90 minutes away. When I checked my emails before starting the meeting, I found the original email - and several strident follow ups, demanding an immediate response to the original email and an explanation for why I hadn't responded immediately. Immediately. And, just before New Years' Day, while I was on a family vacation, he had me work for hours on a project he'd already cancelled.
I could go through Roget's and pick out any number of words for the situation and how I feel about the last 10 days of the year. But, as Robert I. Sutton, PhD points out in "Good Boss, Bad Boss: How to Be the Best…. and Survive the Worst" (2010), it could have been much, much worse. At least I wasn't water-boarded as a team building exercise like one literally tortured employee in his book.
Sutton is a Professor of Management Science and Engineering in the Stanford Engineering School. He's got some great concepts - simplified as the 'No asshole rule' that, from my bottom-of-the-pile, no-one-under-me, I-never-want-to-manage-anyone perspective, work. And work well.
I don't know if my previous boss read this book or Sutton's "The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn’t" (2007) or just knew some parts intuitively, but he (mostly) followed them. When things worked, he left us alone. When he needed to criticize, he did so swiftly and without apology. Mostly, he deflected outside interference and let us do our jobs. These are concepts Sutton champions, along with rigorous honesty, especially in the face of problems; managing what you know and not rising to the Peter principal level; keeping your mouth shut about confidential information; and showing empathy for employees. Sutton's got specific management techniques for handling difficult situations. I've seen them in action, and they work.
As far as employee survival techniques go, I'd expected more from a book that's title includes, ". . . and Survive the Worst." For example, becoming, in the words of Roger Waters and David Gilmour of Pink Floyd "Comfortably Numb" (1979) is a great idea, but Sutton doesn't explain how to do it psychologically. It seems like it happens to a lot of employees in Sutton's book as a natural result of unremitting demoralization, so maybe I'll get there.
This is worth the read/listen if you're a manager or want to be one. In fact, take the Asshole Rating Self-Exam (ARSE) test that's available on line and read the book before becoming a manager. If you're already a manager, have someone you trust fill out the test for you. Please. Follow the recommendations so you are called 'El Jefe Mas Excelente' instead of something else. Unfortunately, though, this book isn't as helpful for us worker bees trying to survive in a restless hive.
Bob Walter was good narrator, and the pacing and editing was good.
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12 people found this helpful
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Overall
- Clint
- 10-07-10
Most pragmatic management handbook
Spend 20-years in management and you'll work your way through a tower of leadership development and management practices books. Some are insightful while most simply confirm the things you already knew. Good Boss, Bad Boss was different. Sutton provides not just conceptual truths gleaned from his research, but he gets down into the trenches and identifies specific, individual behaviors that can either help or hurt a manager or leader's efforts to perform the job. I cannot recall another book that eschewed theory and provided a practical roadmap as useful as that which Sutton provides here. Banish the Bosshole with this book.
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5 people found this helpful
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Overall
- Angie
- 11-12-10
A must for supervisors
When I wake up in the morning, I always say to myself...I will be kind to my staff.
This book strenghtened my beliefs that kindness begets kindness, respect begets respect.
One of the best books I've ever listened too. Thank you Mr. Sutton for great advice and insights.
Angie Shelton
Stanford University
Billing Supervisor
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3 people found this helpful
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- SJP
- 06-04-23
Cannot recommend this book enough!
I cannot recommend this book enough!! Should be a management required reading.l prerequisite. Just my opinion .
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- Nathan D
- 05-04-17
A must read/listen for anyone who is a boss.
This book quite literally changed the path of my life. The life lessons apply not only to being a boss, but in any aspect of your life where you deal with other people. I listen to this book at least once a year, sometimes twice, to make sure I haven't slipped into any bad habits. Anyone wanting to be a better boss, and a happier person, has something to gain from this book.
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- Juice
- 03-22-19
amazing book full of helpful tips
I am a young boss at Stanford and this book has opened my eyes to so many opportunities to be a good boss and how not to be a bad boss!
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- jce
- 09-21-21
Helpful Tips.
I’ve been an employer for 10 years at this point Ande have learned a lot along the way. Despite having a memory full of what to do and not to do this book brought to light some helpful perspectives.
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- ed wilbanks
- 01-31-23
Amazing
Got to listen to this if you supervise or plan on supervising in the future!
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